• The Essency EXR

    On-Demand Tank Water Heater

    There’s never been a water heater as thoughtfully crafted as the Essency EXR. Its innovative design sets a new standard for the industry with an 80-gallon FHR in a 55-gallon footprint. SmartCore Technology achieves a maximum flow rate lasting longer than any other, giving you the best advantages of tank and tankless systems in one.

    Learn more

    The Essency EXR

Best in Class. Better to the Core.

The EXR works differently than other water heaters because you’re not consuming the 55 gallons of water stored in the tank. Instead, this “static water” acts as heat storage. When you draw hot water, the domestic water is run through the heat exchanger, where the heat from the water in the storage tank is instantly transferred to the domestic water, giving you hot water from the tap.

The tank is only filled once—during the unit’s initial installation—and the water remains in there throughout the life of the water heater. And because it’s built of polymer composite, scale cannot form inside the tank. This increases the life of the tank by decades as well as extending the life of other key components like the heating elements.

Whatever your needs, the versatile Essency EXR is ready to be your hot water solution. For high-capacity requirements, replace an 80-gallon tank or two 40-gallon tanks with an EXR. Homes running out of hot water from their existing 55-gallon unit can now enjoy an 80-gallon FHR in the same 55-gallon footprint with the EXR. And for homeowners simply looking to leave gas behind and to ditch the fumes and exhaust pipes, the EXR is a plug-and-play solution with no need for electrical upgrades.

see inside
Edison Awards 2023 Gold WinnerThe Essency EXR is a 2023 Edison Award winner. Learn more.

The Difference is in the Details

Essency takes the world of water heaters to a whole new level. See the extraordinary attention to detail built into every product we make.

All the Benefits of Tankless. In a Tank.

It’s a water heater like no other that has ever existed. But the one you’ve always wanted.

Meet the EXR

Find out why Essency stands out

Interior View

Its what’s inside that counts. Watch water move through the tank.

Best in Class Performance

See how Smartcore Technology boosts performance.

Connected

Stay connected with Essency, here’s how.

Built to Last

See details about why the Essency has a 20 year warranty.

What Customers are Saying

Hear customers describe how the Essency EXR is changing their water heating experience.

Alexa in Austin

Perspective from an Interior Designer

Christopher

Hot water on demand means no more timing showers with the dishwasher

Stacy in Corpus Christi

Avoiding Water Heater Corrosion Living on the Gulf

Diane

Another satisfied Essency EXR owner

Pre-sales FAQ

Since this is a new product and our production capacity is ramping up, Essency water heaters are currently only available, in limited supplies, in Texas from professional plumbers.

Stayed tuned as we expand availability of our products in the coming months.

Because of its patented SmartCore technology, the Essency EXR delivers much larger quantities of hot water than any other kind of tank. With its 55-gallon tank capacity, Essency offers an incredible FHR of 80 gallons! That’s even more than competitive 80-gallon tanks (Which typically have an FHR of just 77 gallons).

Essency has numerous advantages over tankless water heaters. Because the EXR is electric—while tankless are mainly gas—it’s much easier to install. In terms of performance, Essency delivers hot water at flow rates comparable to best-in-class 199,000 BTU gas tankless models. That means it delivers enough hot water for 9 back-to-back showers.

Please contact the contractor who installed your water heater. If needed, they can reach out to Essency’s service hotline.

Nope. Never. Because the Essency tank is made of an advanced polymer, there’s no risk of corrosion, so it doesn’t need an anode. (Unlike old-fashioned steel tanks).

No, unlike hybrid water heaters the Essency EXR doesn’t use a heat pump to heat the water. Instead it uses 2 heating elements to heat static “service” water in an internal tank, which acts as an energy source - similar to a battery.  This heat energy is then transferred on demand to your fresh domestic water using a flat plate heat exchanger. Therefore the EXR is an “on-demand tank water heater”, the first of its kind!

If you are not a qualified plumber, we strongly recommend that you contact a licensed professional to install the water heater in accordance with the instructions in the installation & operation manual.

EXR Product Features

  • Industry leading performance:

    A truly stable FHR of 80 gallons means no more cold showers or needing to continuously adjust the temperature when showering. Just a constant flow of hot water, enough for nine back-to-back showers.

  • Incredible durability:

    The double-wall polymer tank lasts 3x longer than metal. Built solid with titanium elements with dry-fire protection and a brass drain valve.

  • Energy efficient design:

    0.93 UEF and high-insulation foam increase energy efficiency in a compact footprint. Coupled with its smart management technology, it can achieve 10% energy savings.

  • Fits a variety of lifestyles:

    Energy efficiency modes mean there’s always hot water during peak times and energy savings during low usage periods.

  • Industry leading warranty:

    20 years on the tank, 6 years on the heat exchanger. The warranty is fully transferable to a new owner if the house is sold.

  • Easy to Maintain:

    Polymer tank requires no routine flushing. All parts are easily accessible and replaceable, making the unit less expensive to repair.

  • Easy to install:

    A compact, lightweight design makes installation easy. And because it’s at atmospheric pressure, there’s no T&P relief valve required under most local code regulations.

  • Ecologically kind:

    Uses eco-friendly CFC-free insulation foam. Parts are fully accessible and easily replaceable. Long-lasting tank means less steel tanks in landfills.

  • Stay in control:

    Easy-to-use touchscreen and MyEssency phone app provide control over energy and water efficiencies as well as performance. Includes Smart and Heat+ modes, and temporary functions like Vacation, Boost, and Water Saver. Learn more.

EXR Specifications

  • Nominal Capacity: 55 gallon
  • First Hour Rating: 80 gallon
  • Recovery in GPH 90° F Rise: 21 gallon
  • Unified Energy Factor: 0.93
  • Dimensions: 65”x22”x26″
  • Net Weight: 102 lbs
  • Electrical Circuit Sizing: 240V/60Hz/25A
  • Element Wattage: 4500 W
  • Connecting Sizes: 3/4” (MNPT)
  • Operating Water Pressure: 145 psi max
  • Type of Install: Indoor only