When you need more

For Plumbers & HVAC Contractors

We have more resources available when you become a Pro League member and need further information, including repair kits, repair kit tutorials, step by step “How to Install an Essency” tutorial and other supportive assets. Already registered? Go to the Installer Help Center.

To Become An Essency Pro League Installer:

  • Apply:
    Fill out our quick Pro League application form below. We’ll verify your company information and service area.
  • Get Trained:
    Join an in-person or virtual Essency EXR training session. Our team will walk you through install, setup, maintenance, and selling points so you’re confident on day one.
  • Be Featured:
    We’ll add your company to our Contractor Directory so homeowners in your area can find you directly.
  • Grow with Us:
    Move up the Pro League tiers by installing & registering units. We’ll keep you up to speed with product updates, sales opportunities, and ongoing support — so you can focus on building your business.
    • Installers Help Center

Everything you need to spec and install

Specs and Technical Docs

Pro App. Guided install. Instant support.

Installation and Training

  • The Essency Pro App

    A digital toolbox designed for professional installers to set up, connect, and manage Essency EXR water heaters directly from their mobile devices. It can be downloaded on mobile platforms via the Google Play Store or the Apple App Store.

  • Training

    The Essency EXR is changing how pros think about hot water and we want you to be part of it. Our training sessions are built to give contractors and installers the hands-on knowledge they need to install, service, and sell the EXR with confidence.

Installer Resources

  • Installer Support

    Resource center for detailed information that will help you get up to speed on the details of installing and supporting the EXR.

  • Knowledge Base

    For help with product info, parts & service, and additional information.

  • Distributors

    See what distributors carry the Essency EXR near you!

  • Request Training

    Ready to get trained? Get started here!

Have Questions? Get in Touch

Contact our regional sales representatives for product information, pricing, and availability.

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