• The Essency EXR Product Line

    Household essentials shouldn’t be disposable — they should be built to last. That’s why Essency is built with advanced polymer materials that give it a lifespan of 30 years. Our modular design allows repair and replacement of parts so that if anything should go wrong, this powerful workhorse stays on the job where others have to be replaced. Quiet, efficient, and in for the long haul, Essency stays steps ahead of all your hot water needs.

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  • Essency EXR

    Essency EXR

    The EXR is an electric, high-demand water heater constructed from long-lasting, ecologically-sound materials, which delivers a combination of outstanding performance, long lifespan, and smart technology unmatched by traditional systems. Boasting an 80-gallon First Hour Rating in a 55-gallon footprint, the EXR delivers up to seven back-to-back showers. Built to be beautiful, because we believe even essentials can be part of a well-designed home.

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  • Essency EXR-D

    Essency EXR-D

    First, Essency brought you the EXR, an entirely new way to heat water. Now, Essency brings you the EXR-D. The EXR-D allows customers to enroll in Demand Response Programs from their local utility provider, allowing owners to save on energy and utility costs. The EXR-D is built with the same performance, footprint, and innovative features from our original EXR product.

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Pre-sales FAQ

Essency water heaters are available through our Pro League Network of Professional Installers in a growing number of select states.

Find Your Essency Installer on our listing of Pro League Professionals.

Within its standard 55-gallon footprint, the Essency EXR delivers a whopping FHR of 80 gallons! Weighing in at just 100 pounds and requiring virtually no infrastructure reconfiguration, it is a plumber's dream to install with the Essency Pro App making every installation a snap. Homeowner’s love the MyEssency App which allows them remote control of their water heater's advanced functions like Booster Power, Vacation Mode and Power Saver.

Essency has numerous advantages over tankless water heaters. Because the EXR is electric—while tankless are mainly gas—it’s much easier to install. In terms of performance, Essency delivers hot water at flow rates comparable to best-in-class 199,000 BTU gas tankless models. That means it delivers enough hot water for 9 back-to-back showers.

Please contact the contractor who installed your water heater. If needed, they can reach out to Essency’s service hotline.

Nope. Never. Because the Essency tank is made of an advanced polymer, there’s no risk of corrosion, so it doesn’t need an anode. (Unlike old-fashioned steel tanks).

No, unlike hybrid water heaters the Essency EXR doesn’t use a heat pump to heat the water. Instead it uses 2 heating elements to heat static “service” water in an internal tank, which acts as an energy source - similar to a battery.  This heat energy is then transferred on demand to your fresh domestic water using a flat plate heat exchanger. Therefore the EXR is an “on-demand tank water heater”, the first of its kind!

If you are not a qualified plumber, we strongly recommend that you contact a licensed professional to install the water heater in accordance with the instructions in the installation & operation manual.