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The Essency EXR
On-Demand Tank Water Heater
There’s never been a water heater as thoughtfully crafted as the Essency EXR. Its innovative design sets a new standard for the industry with an 80-gallon FHR in a 55-gallon footprint. SmartCore Technology achieves a maximum flow rate lasting longer than any other, giving you the best advantages of tank and tankless systems in one.

Best in Class. Better to the Core.
The EXR works differently than other water heaters because you’re not consuming the 55 gallons of water stored in the tank. Instead, this “static water” acts as heat storage. When you draw hot water, the domestic water is run through the heat exchanger, where the heat from the water in the storage tank is instantly transferred to the domestic water, giving you hot water from the tap.
The tank is only filled once—during the unit’s initial installation—and the water remains in there throughout the life of the water heater. And because it’s built of polymer composite, scale cannot form inside the tank. This increases the life of the tank by decades as well as extending the life of other key components like the heating elements.
Whatever your needs, the versatile Essency EXR is ready to be your hot water solution. For high-capacity requirements, replace an 80-gallon tank or two 40-gallon tanks with an EXR. Homes running out of hot water from their existing 55-gallon unit can now enjoy an 80-gallon FHR in the same 55-gallon footprint with the EXR. And for homeowners simply looking to leave gas behind and to ditch the fumes and exhaust pipes, the EXR is a plug-and-play solution with no need for electrical upgrades.

The Difference is in the Details
Essency takes the world of water heaters to a whole new level. See the extraordinary attention to detail built into every product we make.
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Essency Benefits Brochure
Overall look at how Essency is designed differently from the ground up.
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Benefits with Technical Details
Learn about how water is heated differently and keeps temperature stability longer.
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Installation and Operations Owners Manual
Review for warranty and details about the product’s function.
All the Benefits of Tankless. In a Tank.
It’s a water heater like no other that has ever existed. But the one you’ve always wanted.
Meet the EXR
Find out why Essency stands out
Interior View
Its what’s inside that counts. Watch water move through the tank.
Best in Class Performance
See how Smartcore Technology boosts performance.
Connected
Stay connected with Essency, here’s how.
Built to Last
See details about why the Essency has a 20 year warranty.
What Customers are Saying
Hear customers describe how the Essency EXR is changing their water heating experience.
Alexa in Austin
Perspective from an Interior Designer
Christopher
Hot water on demand means no more timing showers with the dishwasher
Stacy in Corpus Christi
Avoiding Water Heater Corrosion Living on the Gulf
Diane
Another satisfied Essency EXR owner
Pre-sales FAQ
Where can I buy an Essency water heater?
Essency water heaters are available through our Pro League Network of Professional Installers in a growing number of select states.
Find Your Essency Installer on our listing of Pro League Professionals.
How does the Essency on-demand tank compare to other types of water heaters?
Within its standard 55-gallon footprint, the Essency EXR delivers a whopping FHR of 80 gallons! Weighing in at just 100 pounds and requiring virtually no infrastructure reconfiguration, it is a plumber's dream to install with the Essency Pro App making every installation a snap. Homeowner’s love the MyEssency App which allows them remote control of their water heater's advanced functions like Booster Power, Vacation Mode and Power Saver.
How does the Essency on-demand tank water heater compare to tankless water heaters?
Essency has numerous advantages over tankless water heaters. Because the EXR is electric—while tankless are mainly gas—it’s much easier to install. In terms of performance, Essency delivers hot water at flow rates comparable to best-in-class 199,000 BTU gas tankless models. That means it delivers enough hot water for 9 back-to-back showers.
Who do I contact for technical assistance?
Please contact the contractor who installed your water heater. If needed, they can reach out to Essency’s service hotline.
Will I ever need to replace an anode rod?
Nope. Never. Because the Essency tank is made of an advanced polymer, there’s no risk of corrosion, so it doesn’t need an anode. (Unlike old-fashioned steel tanks).
Is the Essency EXR a hybrid water heater?
No, unlike hybrid water heaters the Essency EXR doesn’t use a heat pump to heat the water. Instead it uses 2 heating elements to heat static “service” water in an internal tank, which acts as an energy source - similar to a battery. This heat energy is then transferred on demand to your fresh domestic water using a flat plate heat exchanger. Therefore the EXR is an “on-demand tank water heater”, the first of its kind!
Can I install the Essency EXR myself?
If you are not a qualified plumber, we strongly recommend that you contact a licensed professional to install the water heater in accordance with the instructions in the installation & operation manual.
EXR Product Features
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Industry leading performance:
A truly stable FHR of 80 gallons means no more cold showers or needing to continuously adjust the temperature when showering. Just a constant flow of hot water, enough for nine back-to-back showers.
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Incredible durability:
The double-wall polymer tank lasts 3x longer than metal. Built solid with titanium elements with dry-fire protection and a brass drain valve.
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Energy efficient design:
0.93 UEF and high-insulation foam increase energy efficiency in a compact footprint. Coupled with its smart management technology, it can achieve 10% energy savings.
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Fits a variety of lifestyles:
Energy efficiency modes mean there’s always hot water during peak times and energy savings during low usage periods.
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Industry leading warranty:
20 years on the tank, 6 years on the heat exchanger. The warranty is fully transferable to a new owner if the house is sold.
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Easy to Maintain:
Polymer tank requires no routine flushing. All parts are easily accessible and replaceable, making the unit less expensive to repair.
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Easy to install:
A compact, lightweight design makes installation easy. And because it’s at atmospheric pressure, there’s no T&P relief valve required under most local code regulations.
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Ecologically kind:
Uses eco-friendly CFC-free insulation foam. Parts are fully accessible and easily replaceable. Long-lasting tank means less steel tanks in landfills.
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Stay in control:
Easy-to-use touchscreen and MyEssency phone app provide control over energy and water efficiencies as well as performance. Includes Smart and Heat+ modes, and temporary functions like Vacation, Boost, and Water Saver. Learn more.
EXR Specifications
- Nominal Capacity: 55 gallon
- First Hour Rating: 80 gallon
- Recovery in GPH 90° F Rise: 21 gallon
- Unified Energy Factor: 0.93
- Dimensions: 65”x22”x26″
- Net Weight: 102 lbs
- Electrical Circuit Sizing: 240V/60Hz/25A
- Element Wattage: 4500 W
- Connecting Sizes: 3/4” (MNPT)
- Operating Water Pressure: 145 psi max
- Type of Install: Indoor only