The Essency EXR

On-Demand Tank Water Heater

  • Stand Out with Industry-Exclusive Access

    Essency makes your job easier, and your clients happier. Our flagship innovation, the atmospheric polymer tank, handles poor water quality conditions better than other water heaters. This gives the EXR more than 3x the life expectancy of current tank models and allows us to offer customers a 20-year leak-free guarantee.

    Essency customers get high-performance inside a smart, sleek, and stylish shell. EXR has the performance of an 80-or-100 gallon tank tucked inside its 22” wide frame. Under today’s NAECA Standard, you’re hard-pressed to find that hot water capacity anywhere on the residential market. Plus, it comes with an elegant touch screen design with custom modes for performance and savings.

    The Essency EXR is currently available through our distributor partner Ferguson Enterprises.

    The Essency EXR

Best in Class. Better to the Core

While traditional metal water heaters are prone to rust and quickly corrode and leak, our double-wall polymer tank achieves 30-year lifespan. Use of polymers is just one aspect of the EXR’s armor, alongside advanced temperature management technology and the placement of an internal storage tank. Users never consume the 55 gallons of water stored inside the tank. Instead, the internal container acts as a battery. When users draw hot water, domestic water is run through the heat exchanger, where the heat from the water in storage is instantly transferred to the domestic water.

Easy Installation

The compact, lightweight built of the EXR makes installation easier than ever, with molded handles for moving the unit, and simple, clearly-labeled hookups for quick home visits. Final setup is completed via the walkthroughs on our iOS/Android smartphone app.

Edison Awards 2023 Gold WinnerThe Essency EXR is a 2023  Edison Award winner.

Need Help?

If you are looking for installation information and set-up tools, please visit our Installers Help Center page.

We provide one on one training for professional plumbing & electrical contractors, builders, inspectors, & more.

Pros Only: Request Training

Where to Buy: For Pros

Essency Water Heaters are only available to professional installers through Ferguson and are not sold in big box stores.  

Contact your local Ferguson branch or go to their website for availability.   

If the EXR is not yet available in your state, if you would like to be trained and in our network, or if you have any questions at all, please reach out here or give us a call:

Southeast & Mid-Atlantic: Doug Lofland, 470-351-9588,

West & Southwest: Marcus Couchman, 720-656-0090,

National & New Markets: Scott Isaksen, 956-832-3751,

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Distributor Locator

When You Need More

We have more resources available when you become an installer and need further information, including repair kits, repair kit tutorials, step by step “How to Install an Essency” tutorial and other supportive assets.

Already registered? Go to the Installer Help Center.

To become an Essency installer:

1. Fill out the short form below
2. You will receive an email; click the link to create your username and password
3. That’s it. You can now access the Installer Help Center.