The Essency EXR

On-Demand Tank Water Heater

  • Stand Out with Industry-Exclusive Access

    Essency makes your job easier, and your clients happier. Our flagship innovation, the atmospheric polymer tank, handles poor water quality conditions better than other water heaters. This gives the EXR more than 3x the life expectancy of current tank models and allows us to offer customers a 20-year leak-free guarantee.

    Essency customers get high-performance inside a smart, sleek, and stylish shell. EXR has the performance of an 80-or-100 gallon tank tucked inside its 22” wide frame. Under today’s NAECA Standard, you’re hard-pressed to find that hot water capacity anywhere on the residential market. Plus, it comes with an elegant touch screen design with custom modes for performance and savings.

    The Essency EXR

Essency Pro League:

Built for Pros, Backed by Pros.

Essency isn’t just about smarter water heating, it’s about smarter partnerships. The Essency Pro League is our way of giving contractors the tools, training, and exposure they need to win more business and keep customers happy.

When you join the Pro League, you’re not just installing the EXR. You’re joining a network of trusted professionals backed by Essency’s innovation, support, and national marketing presence.

Why Join the Pro League?

  • Exclusive Training: Get hands-on knowledge of the Essency EXR, installation best practices, and troubleshooting tips.
  • Priority Support: Direct access to Essency’s U.S.-based technical team.
  • More Leads: Your business gets added to ServiceWhale, a platform connecting you with homeowners actively looking for Essency installs.
  • Marketing Power: Use Essency’s branded materials, homeowner education tools, and recognition as a Pro League Installer.

When You Need More

We have more resources available when you become a Pro League member and need further information, including repair kits, repair kit tutorials, step by step “How to Install an Essency” tutorial and other supportive assets.

Already registered? Go to the Installer Help Center.

To Become An Essency Pro League Installer:

  1. Apply:
    Fill out our quick Pro League application form below. We’ll verify your company information and service area.
  2. Get Trained:
    Join an in-person or virtual Essency EXR training session. Our team will walk you through install, setup, maintenance, and selling points so you’re confident on day one.
  3. Be Featured:
    We’ll add your company to our Contractor Directory so homeowners in your area can find you directly.
  4. Grow with Us:
    Move up the Pro League tiers by installing & registering units. We’ll keep you up to speed with product updates, sales opportunities, and ongoing support — so you can focus on building your business.

Need Help?

If you are looking for installation information and set-up tools, please visit our Installers Help Center page.

We provide one on one training for professional plumbing & electrical contractors, builders, inspectors, & more.

Pros Only: Request Training

Where to Buy: For Pros

Essency Water Heaters are only available to professional installers through Ferguson and are not sold in big box stores.

Contact your local Ferguson branch or go to their website for availability.

If the EXR is not yet available in your state, if you would like to be trained and in our network, or if you have any questions at all, please reach out here or give us a call:

Southeast: 470-351-9588,

Southwest: 720-656-0090,

Northeast: 956-832-3751,

West: 956-832-3751,

National & New Markets: 956-832-3751,

Certified Essency Rep Agencies:

For Sales Inquiries in WA & OR:
United Sales NW, LLC
360-524-6040,

For Sales Inquires in FL (EAST OF THE APALACHICOLA RIVER):
The Blumenauer Corporation
407-656-7575,